This could indicate your sensor needs to be cleaned. Click “Read More” for instructions.
This could indicate your sensor needs to be cleaned. Click “Read More” for instructions.
Try these simple troubleshooting tips to isolate what the issue could be. Click “Read More” for details.
Learn why snow remains after a de‑icing cycle; your outdoor controller or sensor placement may affect results.
A good place to begin troubleshooting is at your breaker or contactor. Click “Read More” for details.
Quite the opposite actually. A blinking yellow light on your snow melting controller means everything is working correctly. Click “Read More” for details.
To work around your faulty ETOG sensor click “Read More” for details.
In order to determine if your sensor is defective, click “Read More” for details.
The GFCI in thermostats are Class A, which means below 5mA trip levels. This is a very sensitive trip level required by UL. There are several instances that could cause “spurious tripping” or “nuisance tripping” due to electrical noise on the circuit.
The E2 error on a UCCG Thermostat means the floor sensor isn’t connected properly or is defective. Check wiring and sensor resistance before calling for support.
Error E1 on your thermostat means the internal sensor is defective or shorted. Contact your retailer for replacement.