Programming

How does the open window function on my Smart Thermostat work?


The open window function is a setting on your thermostat that will detect when a nearby window is open, letting in outside air and will adjust the temperature accordingly.

How do I reset my Terra Smart WiFi Thermostat?


There are two ways to reset your Terra Smart WiFI Thermostat. If you’d like to learn how to reset your Terra thermostat, read the list below or watch the video included.

Is my Terra Thermostat on?


To see a highlight video on the Terra heating indicator, be sure watch the video included.

How to Resolve the ER2 Message on the Terra Smart WiFi Thermostat?


When the thermostat reads “ER2,” the floor sensor has a short circuit or has a loose connection. Your electrician must secure connections and test the probe using a multimeter set to the lowest possible ohms scale. The resistance reading should be between 7 and 17 ohms.  If a short is found and a backup sensor probe was not installed, you can bypass the error message by setting the thermostat to read the air temperature instead.

How do I change the setback temperature on the Terra WiFi Thermostat?


The setback temperature is a lower energy efficient temperature when outside of a heating period.

How do I set or cancel an override on the Terra WiFi Thermostat?


Setting a temporary override allows you to set a target temperature which will override your current heating program until your next heating period or for a set duration. Cancelling an override will remove any setting already in place on your thermostat.

How to set a Window Detection on the Terra Smart Thermostat?


The windows open detection feature is designed to switch off heating to save energy when the thermostat detects that a window or door has been opened.

How do I power off my Terra thermostat?


Follow along with the video or instructions below to learn how to power off your Terra Smart WiFi thermostat.

How do I set the time and date on the Terra?


Setting the time and date on your Terra is important for proper program function. Follow along with the below video or instructions to set yours.

How do I set the time and date on my thermostat?


Setting the time and date on your thermostat is important for proper program function. Follow along with the below video or instructions specific to your thermostat.

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