Troubleshooting

How to Test GFCI & Identify a Ground-Fault Error on a 7iE Thermostat


Learn how to test the GFCI and identify a GFCI error on your Warmup 7iE Smart Thermostat.

What is the triangle exclamation mark icon on my 7iE Thermostat?


Learn what the Triangle Exclamation Mark icon on your Warmup 7iE Smart Thermostat means and how to clear the icon.

Which Floor Probe Usage Should I Use for my 7iE Thermostat?


Learn which floor probe usage is most suitable for your Warmup 7iE Thermostat and how to change the floor probe usage settings.

How to Fix the ER1 Error on a 7iE Thermostat


Learn what the ER1 Error means on a Warmup 7iE Thermostat and how to resolve the error.

How to Fix the ER2 Error on a 7iE Thermostat


Learn what the ER2 Error means on a Warmup 7iE Thermostat and how to resolve the error.

What is the Lock Icon on my 7iE Thermostat?


Learn what the lock icon on Warmup’s 7iE Thermostat means and how to clear it.

How to Reset your 7iE Thermostat


Learn how to reset your Warmup 7iE Smart Thermostat through the thermostat’s settings.

Why do single rail towel warmers have temperature variations?


Temperature Variation in Single Rail Towel Warmers     The variation in temperature of a Single Rail Towel Warmer may be due to a few factors: Wiring Configuration: In single rail towel warmers, the heating element is typically a wire or cable that enters the rail at one end, loops around inside, and exits at […]

SOLVED: Error Code 120: kWh rate entered in the wrong format.


If you receive the error code – 120, the cost has been entered incorrectly. KWh rates are in cents (₵), not dollars. Anything less than a dollar has to be entered starting with a decimal. Example: 14.5₵ per kWh should be entered as .145.

Can the dual cable tester be used to measure the resistance of the floor sensor?


Warmup’s Dual Cable Tester (DCT) is designed to ONLY measure the resistance of heating cable(s), therefore, do not use the Dual Cable Tester to measure the resistance of a floor sensor, instead use a multimeter set at 20k ohms (Ω).

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