Miscellaneous questions

How long does the thermostat keep my settings once the power has been shut off?


In the event of a power failure, an internal circuit will maintain the programming and time. However, the time must be reset if the power failure exceeds two hours.

My Thermostat is on but there’s Delayed Heating/No Heating Up at All


There are some things to check and questions to answer to troubleshoot this.  Click “Read More” for instructions.

Why are my floor heating system resistance readings not the same after several years?


After getting a “Ground Fault” error on your thermostat you may find out your heating system resistance reading are off.  Click “Read More” to learn why.

Installation of WIU over various sub-floor types


Designed specifically to enhance the performance of the Foil Floor Heating Systems.  Click “Read More” for installation.

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