The thermostats come with a 9’ sensor cable to detect the temperature under the floor finish. The end of the probe wire contains a capped sensor that should be evenly centered between two heating cables at least 12” into the heated area. At no time should the probe wire cross the heating cable.
If you purchased a Digital Multi-meter from Warmup you will have 2 connectors as shown below. Please make sure that the contacts that will be plugged into the multi-meter are properly exposed as illustrated below. It is possible that you may have to remove some of the sheathing from the connector ends to expose them enough to make the needed contact with the multi-meter in order to receive accurate readings.
If your thermostat has no display and will not turn on when power button is pushed, the thermostat could be wired incorrectly. Click here for more details.
When slight damage is caused to the wire, a visual assessment needs to be made. Read more.
Are you experiencing issues connecting your 6iE to WiFi? Find some useful tips for resolving this issue here in this post.
Is your thermostat display flashing? We’ll be happy to help get you on the right track in this quick post.
Are you looking for troubleshooting support at your home? We are here to help online and by phone 24 hours, 7 days a week.
Do you need to test the GFCI on your Warmup thermostat? This post will provide the directions needed for performing this test.
Are you experiencing uncertainty with your underfloor heating and looking to get answers? An infrared thermal camera may be the tool you need.
Are you wondering why your thermostat says test monthly? Wondering what you should do? Learn all of that and more in this post.
