Follow these suggestions related to your power source to ensure excellent performance of your floor heating system. Click “Read More” to learn what to do.
Is There Enough Power Being Supplied to Operate the System? Read More »
It connects through WiFi to your router. Click “Read More” for details.
Internet to 4iE: How to Connect the 4iE to the Internet? Read More »
The 4iE® is offered in White & Black. It is designed to look great in both modern and traditionally styled homes, with glass effect front faces and beveled chrome edges to reflect wall colors.The large color touchscreen can be customized with different themes and custom up-loadable photo backgrounds* to complement your wallpaper. There’s even a 7-day local weather forecast built in*. (*WiFi version only)
How do I upload a custom background to my 4iE? Read More »
Your 3IE allows the ability to temporarily change the floor temperature setting for a specific period of time. You will first need to “wake” your thermostat by touching the checkmark on the front screen. Notice that above the up and down arrows you see “override.” Touch either arrow to begin adjusting the target temperature that currently appears.
3iE Making Temporary Temperature Adjustments Read More »
The picture below shows the screen you will see if you are in the “Program Schedule” screen. If you had selected the option of “View/Edit” a program, you would have to start in that particular menu to eventually reach menu now being referenced.
3iE Basic temperature programming/Setting each day separately Read More »
If for some reason you need to change the time, do the following. Touch check under “wake.” Now the word “menu” will appear above the check. Touch it to begin. Next, touch the dash next to “settings.” Then, touch dash next to “time.” Touch dash next to “set time.” You will now be on the
3iE Adjusting the time Read More »
Check you are using a WPA2 password format (less than 10 characters) on your network. Click “Read More” for details.
Why Won’t My 4iE Connect to the Internet? Read More »
If your floor probe is giving you a reading that is much higher or lower than the actual temperature of the floor, it is possible that your installer put the sensor probe and cold tail lead in the same conduit. Click “Read More” for details.
Why is my Floor Temperature Reading Incorrect? Read More »
When the LTC is ON, your system will not turn on if temperatures reach or drop below 5°F. When the system is on and senses the temperature drop to 5°F, the system will delay-off.
Why hasn’t my Controller activated my snowmelt system if its snowing? Read More »
If the sensor probe is placed too close to the wire, it will read higher temperatures than you will actually feel on the floor. Click “Read More” for details.
What if the Sensor Probe Reads Higher or Lower than Actual Temperature? Read More »
