What does COMMBOX error code “SensErr 1” mean?
Error 1 “SensErr 1” will appear when there is a communication error with one (or more) snow sensors. Click “Read More” for details.
What does COMMBOX error code “SensErr 1” mean? Read More »
questions
Was your electric floor heating system installed directly on a concrete slab?
Without a thermal break, the concrete acts as a heat sink. Therefore, the heat is drawn first into the concrete sub-floor before your floor covering. This is why Warmup recommends installing Warmup Insulation Boards over the concrete sub-floor to act as a thermal break. This forces the heat radiate upwards first rather than down into the concrete slab. Warmup insulation boards can increase ramp up time by over 70% and decrease heat loss by over 90%.
Was your electric floor heating system installed directly on a concrete slab? Read More »
Un-Mounting Your Thermostat
Please click “Read More” for instructions on how to un-mount your thermostat
Un-Mounting Your Thermostat Read More »
Thermostat Reads Error Message “ER2” on the Display?
The ER2 message will occur if the floor sensor has a short circuit or has a loose connection. Click “read More” for details.
Thermostat Reads Error Message “ER2” on the Display? Read More »
TH115 Floor Heating Thermostat Error Message: LO
The TH115 thermostat displays ‘LO’ when the measured floor temperature is below its sensor range and heating is active.
TH115 Floor Heating Thermostat Error Message: LO Read More »
TH115 Floor Heating Thermostat Error Message: HI
The error message “HI” on a TH115 thermostat occurs when the measured temperature is above its display range and heating is deactivated.
TH115 Floor Heating Thermostat Error Message: HI Read More »
Should I use Self-leveler or Thinset ?
Using self-lever or thinset depends on the type of flooring being installed and preference.
Should I use Self-leveler or Thinset ? Read More »
Output Fault Detected on the 3iE Display
The ‘Output Fault Detected’ message on a 3iE Thermostat likely indicates a wiring or installation issue. Consult the manual or call technical support to resolve.
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Once a repair has been completed, can I replace the tile right away?
Upon completion of a repair it is completely safe to apply thinset and tile. Read more.
Once a repair has been completed, can I replace the tile right away? Read More »
My WUDG Thermostat is on but there’s Delayed Heating/No Heating Up at All
Learn why delayed heating occurs in under‑floor systems and how insulation, sub‑floor type, and heat loss affect performance.
My WUDG Thermostat is on but there’s Delayed Heating/No Heating Up at All Read More »