Un-Mounting Your Thermostat
Please click “Read More” for instructions on how to un-mount your thermostat
Un-Mounting Your Thermostat Read More »
questions
Thermostat Reads Error Message “ER2” on the Display?
The ER2 message will occur if the floor sensor has a short circuit or has a loose connection. Click “read More” for details.
Thermostat Reads Error Message “ER2” on the Display? Read More »
TH115 Floor Heating Thermostat Error Message: LO
The TH115 thermostat displays ‘LO’ when the measured floor temperature is below its sensor range and heating is active.
TH115 Floor Heating Thermostat Error Message: LO Read More »
TH115 Floor Heating Thermostat Error Message: HI
The error message “HI” on a TH115 thermostat occurs when the measured temperature is above its display range and heating is deactivated.
TH115 Floor Heating Thermostat Error Message: HI Read More »
Should I use Self-leveler or Thinset ?
Using self-lever or thinset depends on the type of flooring being installed and preference.
Should I use Self-leveler or Thinset ? Read More »
Output Fault Detected on the 3iE Display
The ‘Output Fault Detected’ message on a 3iE Thermostat likely indicates a wiring or installation issue. Consult the manual or call technical support to resolve.
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Once a repair has been completed, can I replace the tile right away?
Upon completion of a repair it is completely safe to apply thinset and tile. Read more.
Once a repair has been completed, can I replace the tile right away? Read More »
My WUDG Thermostat is on but there’s Delayed Heating/No Heating Up at All
Learn why delayed heating occurs in under‑floor systems and how insulation, sub‑floor type, and heat loss affect performance.
My WUDG Thermostat is on but there’s Delayed Heating/No Heating Up at All Read More »
My Floor has No Heat but There Are No Error Messages?
If your floor is not heating, you should contact your electrician to do proper troubleshooting. Click “Read More” for details.
My Floor has No Heat but There Are No Error Messages? Read More »
Is it Normal if my Thermostat Makes a Clicking Noise?
The clicking noises are the relay opening and closing to let the power through to the heating system. While it should be hardly noticeable, it can be reduced by insulating the surrounding of the electrical box in which it is mounted. You should also ensure that the screws mounting both the box and the thermostat are tight.
Is it Normal if my Thermostat Makes a Clicking Noise? Read More »