Yes, two downspout hanger kits should be used to protect the heating cable from damage caused by sharp gutter edges and to provide strain relief for both on the way down and back up the gutter. Click “Read More” for details.
Do I need two downspout hanger kits if creating loop in downspout? Read More »
Yes, please click “Read More” for details.
Can my sensor probe be extended? Read More »
If you are starting with a durock or hardieboard you may be wondering what the next recommended steps are. Learn more here!
Can I install directly onto durock or hardieboard? Read More »
Yes! Click “Read More” for details.
When my screen goes dark, will my floor continue to heat? Read More »
Not at all. Click “Read More” for details.
The factory joint MUST be installed in the floor. Click “Read More” for details.
The Factory Joint Rule Read More »
The GIT-1 sensor operates on low voltage, ideal for safe integration with control systems.
Is the GIT-1 sensor high or low voltage? Read More »
No, floor heating thermostats are specifically designed to control electric floor heating systems.
Is an electric floor heating thermostat the same as regular thermostats? Read More »
It will vary depending on the depth of the cable in the material (concrete, pavers or asphalt) and the voltage input into the cable (280-240-277). Click “Read More” for details.
How long should I program my CommBox to melt snow? Read More »
You can turn your 3iE on or off using the button next to the GFCI tab at the bottom. Under your thermostat you will find a flat tab indicating the GFCI status of your thermostat. Next to that tab there is a small button. Hold it for 5-6 seconds to turn it on or off.
How can I turn my system on or off completely? Read More »
