Can my sensor probe be extended?
Yes, please click “Read More” for details.
Can my sensor probe be extended? Read More »
questions
Can I install directly onto durock or hardieboard?
If you are starting with a durock or hardieboard you may be wondering what the next recommended steps are. Learn more here!
Can I install directly onto durock or hardieboard? Read More »
When my screen goes dark, will my floor continue to heat?
Yes! Click “Read More” for details.
When my screen goes dark, will my floor continue to heat? Read More »
When I push the test monthly button on my thermostat, the screen goes red and tells me to call Warmup. Should I be worried?
Not at all. Click “Read More” for details.
The Factory Joint Rule
The factory joint MUST be installed in the floor. Click “Read More” for details.
The Factory Joint Rule Read More »
Is the GIT-1 sensor high or low voltage?
The GIT-1 sensor operates on low voltage, ideal for safe integration with control systems.
Is the GIT-1 sensor high or low voltage? Read More »
Is an electric floor heating thermostat the same as regular thermostats?
No, floor heating thermostats are specifically designed to control electric floor heating systems.
Is an electric floor heating thermostat the same as regular thermostats? Read More »
How long should I program my CommBox to melt snow?
It will vary depending on the depth of the cable in the material (concrete, pavers or asphalt) and the voltage input into the cable (280-240-277). Click “Read More” for details.
How long should I program my CommBox to melt snow? Read More »
How can I turn my system on or off completely?
You can turn your 3iE on or off using the button next to the GFCI tab at the bottom. Under your thermostat you will find a flat tab indicating the GFCI status of your thermostat. Next to that tab there is a small button. Hold it for 5-6 seconds to turn it on or off.
How can I turn my system on or off completely? Read More »
Does the 3iE have a battery backup?
In the event of a power outage, the capacitor will hold the charge for approx 1 hour, after which time the device will require re-programming.
Does the 3iE have a battery backup? Read More »