If your thermostat has no display and will not turn on when power button is pushed, the thermostat could be wired incorrectly. Click here for more details.
What if my thermostat screen is black and won’t turn on? Read More »
If you purchased a Digital Multi-meter from Warmup you will have 2 connectors as shown below. Please make sure that the contacts that will be plugged into the multi-meter are properly exposed as illustrated below. It is possible that you may have to remove some of the sheathing from the connector ends to expose them enough to make the needed contact with the multi-meter in order to receive accurate readings.
Check the Resistance Readings of your Electric Floor Heating System Read More »
Click “Read More” for details.
Why is my sensor still activated when it stopped snowing? Read More »
If your heating system was installed on a concrete slab or over an unheated space and insulation boards were not used, it is possible that the heat loss into the subfloor will cause your floors to heat up more slowly and possibly not reach the target temperature. Click “Read More” for details.
Why is my Floor not Reaching Target Temperature? Read More »
The resistance for your mat or cable is calculated on the length of the heater. Shortening the heater would increase the resistance and thereby the temperature. The cable is expected to operate fine at slightly higher temperatures for a time, but it may put undue strain on the end-splice, which may then trip and eventually fail.
Why does my thermostat trip every time it reaches the same temperature? Read More »
When applied, you will select a number and this percentage represents the number of minutes the heat will be on out of every 10 minute cycle. For example, if you select 60%, the heat will be on for 6 minutes, followed by 4 minutes of the system being off. Then, after the 4 minutes, it will activate again for 6 and so on. This will continue until your programmed heating period ends or until you manually turn off the heat.
Why does my thermostat read a percentage? Read More »
If you installed your thermostat over 3 years ago and it seems to be functioning the same, however your floor is no longer heating up, call your electrician. Click “Read More” for details.
What if my thermostat says system is on however the floor is not heating up? Read More »
Please verify that the circuit can handle the amount of amperage your heating system requires. Your thermostat can only handle up to 15 amps so if you are connecting multiple heaters to one thermostat location, you may need to use a relay and a larger breaker. Your or your electrician can find out the amperage rating of your specific floor heating system in installation manual or printed on the box. Note: Just because the Warmup thermostats are dual voltage, this does not mean you can supply any voltage to your heating system. You must supply the voltage supplied to the voltage of your specific heater.
What are the electrical requirements for my Warmup system? Read More »
This message will occur if a ground fault is detected. Click “Read More” for details.
If wire spacing and floor height isn’t consistent, your floor may not heat evenly. Click “Read More” for details.
Why does my floor heat unevenly? Read More »
