Uploading a background using the MyHeating app is an effortless process. If you’d like to learn how to do so, follow the simple steps down below. The thermostat to the left has the dark background selected. Light, Dark, or Black Background First, open the MyHeating app. Scroll to your thermostat and select the background icon. […]
How do I upload a background to my thermostat using the MyHeating app? Read More »
The 6iE custom background screen is 3 1/2 inches diagonally. However, image scaling is not required thanks to auto-scaling when you upload your custom background. Tips: Make sure the image you use has a 4:3 landscape aspect ratio (standard camera aspect ratio), to avoid the image being stretched when we scale it. We accept jpg,
What are the dimensions of the 6iE custom background image? Read More »
Setting into “Manual” mode allows you to set a fixed target temperature for the thermostat to achieve. The thermostat will continue to maintain this temperature until another operating mode or temperature is selected.
How to set into Manual Mode on the Terra Smart WiFi Thermostat? Read More »
If you’d like to adjust the brightness on the Terra WiFi thermostat, follow the simple steps below or watch the video included.
How do I adjust the brightness on the Terra WiFi Thermostat? Read More »
The lock icon on the 6iE Smart Thermostat represents that the thermostat has gone into standby mode. It will show at the bottom center of your thermostat.
What is the lock icon on my 6iE Smart Thermostat? Read More »
If your thermostat has no display and will not turn on when power button is pushed, the thermostat could be wired incorrectly. Click here for more details.
What if my thermostat screen is black and won’t turn on? Read More »
If you purchased a Digital Multi-meter from Warmup you will have 2 connectors as shown below. Please make sure that the contacts that will be plugged into the multi-meter are properly exposed as illustrated below. It is possible that you may have to remove some of the sheathing from the connector ends to expose them enough to make the needed contact with the multi-meter in order to receive accurate readings.
Check the Resistance Readings of your Electric Floor Heating System Read More »
Click “Read More” for details.
Why is my sensor still activated when it stopped snowing? Read More »
If your heating system was installed on a concrete slab or over an unheated space and insulation boards were not used, it is possible that the heat loss into the subfloor will cause your floors to heat up more slowly and possibly not reach the target temperature. Click “Read More” for details.
Why is my Floor not Reaching Target Temperature? Read More »
The resistance for your mat or cable is calculated on the length of the heater. Shortening the heater would increase the resistance and thereby the temperature. The cable is expected to operate fine at slightly higher temperatures for a time, but it may put undue strain on the end-splice, which may then trip and eventually fail.
Why does my thermostat trip every time it reaches the same temperature? Read More »
