Home / Programming / EZPT Easy Programmable Thermostat
How to Resolve a Floor Sensor Error on your EZPT Thermostat
EZPT Easy Programmable Thermostat
If you are receiving a “Floor Sensor Error” on your EZPT Thermostat, continue reading to learn what may be causing the error and how to resolve it.
Video Instructions
The video below will visually walk you through the process of resolving a Floor Sensor Error on your EZPT Thermostat:
Written Instructions
What does a Floor Sensor Error look like on my thermostat?
If you have a Floor Sensor Error on your thermostat, the sensor temperature under the day and time will read as “–°” instead of an actual temperature value. Under this, there will be text that reads “Floor sensor error!”
What is causing the Floor Sensor Error on my thermostat?
A Floor Sensor Error occurs when the thermostat does not detect the sensor.
This can be caused by:
- The sensor probe not being connected to the thermostat.
- The sensor probe being connected to the wrong terminals in the thermostat.
- The sensor probe being damaged.
How do I resolve a Floor Sensor Error on my thermostat?
There are 2 ways to resolve a Floor Sensor Error.
First, you can change the thermostat’s Sensor Application from Floor to Room. This will bypass the installed floor sensor and, instead, the thermostat will operate off of the internal air sensor.
Or, you can have a qualified electrician test and re-wire the floor sensor to the thermostat.
> Click here for more information on how to test & troubleshoot a floor sensor.
> Click here for more information on how to wire the EZPT’s floor sensor.
Contact Us for Further Assistance
For more EZPT Instructional Videos, check out our playlist on YouTube. Refer to this page on our website for more step-by-step instructions on using your thermostat.
If you have any additional questions or concerns, please don’t hesitate to reach out to us. Our support team is available to assist you and address any inquiries you may have. To access our support services, simply call us at (888) 592-7687.
