questions

There are two ways to reset your Terra Smart WiFI Thermostat. If you’d like to learn how to reset your Terra thermostat, read the list below or watch the video included.

To see a highlight video on the Terra heating indicator, be sure watch the video included.

When the thermostat reads “ER2,” the floor sensor has a short circuit or has a loose connection. Your electrician must secure connections and test the probe using a multimeter set to the lowest possible ohms scale. The resistance reading should be between 7 and 17 ohms.  If a short is found and a backup sensor probe was not installed, you can bypass the error message by setting the thermostat to read the air temperature instead.

The setback temperature is a lower energy efficient temperature when outside of a heating period.

Setting a temporary override allows you to set a target temperature which will override your current heating program until your next heating period or for a set duration. Cancelling an override will remove any setting already in place on your thermostat.

The windows open detection feature is designed to switch off heating to save energy when the thermostat detects that a window or door has been opened.

Follow along with the video or instructions below to learn how to power off your Terra Smart WiFi thermostat.

Setting the time and date on your Terra is important for proper program function. Follow along with the below video or instructions to set yours.

Setting the time and date on your thermostat is important for proper program function. Follow along with the below video or instructions specific to your thermostat.